物流政策

All ready-to-ship gifts will be mailed out within 2 working days upon payment unless otherwise stated

Free door-to-door courier for orders above SGD$100. 
Delivery Fees: Singpost (Normal Delivery): $1.50, Door-to-door courier: $5.

For personalised gifts, please give us approximately 7 days. If you need the gifts earlier, please whatapps us at 8756 7208. Please note that we can only do the iron-on names on light colours felt. 

For pre-ordered gifts, the estimated delivery date is approximately 30 days upon payment. A full refund will be issued if we are unable to do so. Our sales personnel will contact you within 24 hours to confirm your order.

Our Returns and Exchange policy lasts 14 days. You will have 14 days from the date of purchase to exchange or return the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with a receipt or proof of purchase.

Do note there is strictly no refunds for all orders purchased unless Social Gifting is unable to fulfil the order within the stipulated timeline.

To complete your exchange, please send the receipt or proof of purchase to hello.SGifting.com for processing. Once approved, you may send your purchase to 64 Holland Grove View, S276221 for an exchange.

 
Lost Parcel (if applicable)
Social Gifting will not be responsible for any lost parcel. Clients may opt for door to door courier @ $5 if required. All purchase above $100 will include free courier. 

Our delivery is handled by Singpost or Qdelivery. 

Sale items (if applicable)
Only regular priced items may be exchanged. All sale items cannot be refunded nor exchanged.

Exchanges (if applicable)
All defective item will be exchanged at no cost. Do drop us an email at hello.SGifting@gmail.com for further instruction. Do note shipping is to be borne by shoppers for all exchanges.

Shipping
Please note that you will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Our delivery is handled by Singpost or Qdelivery.